Privacy Policy

This Privacy Policy describes how IWS Console ("we", "us", or "our"), operated by 3Bits Mind, collects, uses, and discloses your personal information when you use our platform and website.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account (name, email address)
• Deploy a project (project name, Git repository URL, domain names)
• Contact us (name, email, message content)

We also collect information automatically when you use our platform, including IP address, browser type, operating system, and usage data such as pages visited and features used.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve IWS Console
• Send account-related communications (invoices, OTP codes, billing alerts)
• Respond to your inquiries and provide support
• Monitor for security threats and abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers — third-party tools we use to operate the platform (e.g., Cloudflare for DNS, Resend for email delivery). These providers only access data needed to perform their services.
• Legal requirements — if required by law, court order, or to protect the rights and safety of our users.

4. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or billing purposes.

5. Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS/HTTPS) and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

6. Cookies

We use session cookies to keep you logged in and preference cookies for your console settings. We do not use tracking cookies for advertising purposes.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@iwsconsole.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice in the console. Your continued use of IWS Console after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:
support@iwsconsole.com
3Bits Mind · Nirala, Khulna, Bangladesh