Frequently Asked Questions

Everything you need to know about IWS Console.

Getting Started

What is IWS Console?

IWS Console is a developer cloud platform for hosting applications, managing databases, auto-deploying from Git, managing custom domains, and storing files. It's built for developers who want VPS-level control without the DevOps overhead.

How do I create an account?

Visit dashboard.iwsconsole.com and sign up. You can log in with OTP (one-time password sent to your email) or via Google OAuth.

What login methods are supported?

IWS Console supports email OTP login and Google OAuth. No password required — OTP ensures your account is always accessible even without a saved password.

Do I need a credit card to start?

No. You pay only for what you use during your billing cycle. No upfront payment is required.

Hosting & Deployments

What types of apps can I host?

You can host Node.js, PHP, Python, and any process-based application. IWS Console uses PM2 to manage processes and Apache VirtualHost for routing.

How does Auto Deployment work?

Connect your Git repository. When you push to your branch, IWS Console receives a webhook, clones the latest code, runs npm install (or your build command), and restarts your app with PM2 — all automatically.

What is PM2?

PM2 is a production process manager for Node.js. IWS Console uses it to keep your app running, auto-restart on crash, and expose logs. You can start, stop, and restart processes from the console.

Can I run multiple apps on one server?

Yes. With Shared VPS or Regular VPS, you can create multiple projects, each with their own VirtualHost, domain, port configuration, and PM2 process.

Databases

Which databases are supported?

IWS Console supports MySQL and MongoDB. Both can be created, browsed, queried, exported, and imported directly from the browser — no SSH required.

Can I run SQL queries from the browser?

Yes. The Query Runner lets you type and execute raw SQL (for MySQL) or MQL operations (for MongoDB) and see results instantly in a tabular view.

Are databases publicly accessible?

No. By default, databases are bound to the local Unix socket on your server and are not accessible from the internet. This is a security feature — connections only work from your server's own processes.

How do I export a database?

In the Database section of your project, click Export. For MySQL, you'll get a .sql dump. For MongoDB, you'll get a JSON export of your collections.

Domains & DNS

How do custom domains work?

Add your domain to the Virtual Host settings of a project. IWS Console automatically calls the Cloudflare API to create or update the DNS A record pointing to your server's IP. DNS propagates in ~30 seconds.

What is a platform subdomain?

Every project can get a free *.iwsconsole.com subdomain. The first month is free, then it's $0.50/month. This gives you a live URL before you're ready to use a custom domain.

Do I need to set up Cloudflare myself?

Your Cloudflare API token and Zone ID need to be configured in the console settings once. After that, all DNS changes for your projects happen automatically.

Is SSL supported?

SSL certificate automation is not yet available in v1. You can manage SSL via the Cloudflare dashboard (using their universal SSL) while we build native Let's Encrypt integration.

Billing

How does billing work?

At the end of each monthly billing cycle, we generate an invoice based on your actual usage — server instances, active subdomains, email sends, and vault storage.

What is a spending limit?

You can set a monthly spending cap in your account settings. If your projected usage for the month approaches the cap, you'll receive an email alert. Services are suspended at the cap to prevent unexpected charges.

How much do subdomains cost?

Platform subdomains (*.iwsconsole.com) cost $0.50/month per subdomain. The first month for each subdomain is free so you can evaluate without commitment.

How much does email sending cost?

Email service is coming soon. When launched, it will be priced at $0.001 per email sent — the same rate as Resend, which powers the service.

Vault & Storage

What is the Object Vault?

The Vault is an S3-compatible object storage service inside IWS Console. Upload files, images, and documents into buckets and access them via direct URLs or pre-signed temporary links.

What are pre-signed URLs?

Pre-signed URLs are temporary access links that expire after a set time. They let you share files from private buckets without making the entire bucket public — great for user-uploaded content.

Still have questions?

Can't find what you're looking for? Contact us — we typically respond within 4 hours.